Privacy Policy - Garden Clearance Fulham
Introduction
At Garden Clearance Fulham, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
Information We Collect
We collect various types of information to provide and improve our services to you.
Personal Information
When you engage our services, we may collect personal information such as:
- Your name
- Contact details (phone number, email address)
- Property address
- Payment information
Non-Personal Information
We also gather non-personal information that does not identify you directly, including:
- Browser type
- Operating system
- IP address
- Website usage data
How We Use Your Information
Your information is utilized to enhance your experience and ensure smooth service delivery.
Providing Services
We use your personal information to:
- Schedule and manage garden clearance appointments
- Communicate with you regarding your service requests
- Process payments and handle billing
Improving Our Services
Non-personal information helps us:
- Analyze and improve our website and services
- Understand user behavior and preferences
- Develop new features and offerings
Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data storage systems
- Encryption of sensitive information
- Regular security assessments and updates
Data Sharing and Disclosure
We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and property
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Object to or restrict processing of your information
- Withdraw consent at any time
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
Consent
By using our services, you hereby consent to our Privacy Policy and agree to its terms.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Data Transfers
If you are accessing our services from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK. We ensure that such transfers comply with applicable data protection laws.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests pursued by us or a third party
- Consent
Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with applicable laws. The DPO is responsible for addressing any privacy-related concerns you may have.
How to Exercise Your Rights
To exercise any of your rights regarding your personal information, please contact us using the information provided in our services or through our website.
Feedback and Complaints
Your feedback is valuable to us. If you have any concerns or complaints about our privacy practices, please let us know so we can address them promptly.